Terms and conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our services, including but not limited to the website, mobile application, and any other platforms or tools provided by us (collectively referred to as "Services").

1.2 Acceptance of Terms: By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.3 Age and Legal Restrictions: You must be at least 18 years old to use our Services, and you must comply with all applicable laws and regulations in your jurisdiction.

2. Account Registration

2.1 Eligibility: To register an account, you must provide accurate and complete information, including but not limited to your name, email address, and date of birth.

2.2 KYC and Verification Requirements: We may request additional verification documents, such as a passport or driver's license, to verify your identity and comply with anti-money laundering regulations.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials and ensuring that all transactions are authorized by you.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept various payment methods, including but not limited to Visa/Mastercard, Bitcoin, Ethereum, and Neosurf.

3.2 Minimum and Maximum Limits: The minimum deposit limit is AUD 10, while the maximum daily deposit limit is AUD 5,000.

3.3 Processing Times and Fees: Our processing times vary depending on the payment method used, but we do not charge any fees for deposits or withdrawals.

3.4 Anti-Money Laundering Policy: We are committed to preventing money laundering and comply with all relevant regulations, including but not limited to the Anti-Money Laundering and Counter-Terrorism Financing Act 2009 (Cth).

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses will be credited to your account automatically upon meeting the specified conditions.

4.2 Wagering Requirements: You must meet the wagering requirements for each bonus, which are outlined in our promotional materials.

4.3 Expiry and Abuse Clauses: All bonuses expire after 30 days from the date of crediting, and we reserve the right to cancel or modify any bonus offer if there is evidence of abuse.

5. Gameplay and Fairness

5.1 RNG Usage: We use a Random Number Generator (RNG) to ensure fairness in our games.

5.2 Game Malfunctions: In the event of a game malfunction, all bets will be voided, and we reserve the right to cancel or modify any promotional offer.

5.3 Limits on Play and Responsible Gaming Tools: You can set limits on your play using our responsible gaming tools, including but not limited to deposit limits, wager limits, and session reminders.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can self-exclude from our Services for a specified period or permanently by contacting our support team.

6.2 Deposit, Wager, and Session Limits: We offer various responsible gaming tools, including but not limited to deposit limits, wager limits, and session reminders.

6.3 Help and Support Links: We provide links to relevant support organizations, such as the Gambling Helpline NZ, Gamblers Anonymous NZ, and Gambling Therapy.

7. Prohibited Activities

7.1 Bonus Abuse: We reserve the right to cancel or modify any bonus offer if there is evidence of abuse, including but not limited to bonus hunting, account sharing, or using third-party software.

7.2 Fraud, Collusion, or Manipulation: We prohibit all forms of fraud, collusion, or manipulation, and you agree to report any such activity to us immediately.

7.3 Use of Bots or Automated Systems: You are prohibited from using bots or automated systems to play games or manipulate bonuses.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account at any time by contacting our support team.

8.2 Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms, including but not limited to failing to meet wagering requirements or attempting to abuse bonuses.

8.3 Inactivity and Dormant Accounts: We may suspend or close accounts that have been inactive for a prolonged period.

9. Privacy and Data Protection

9.1 Information Collected: We collect personal data from you, which is necessary for providing our Services, including but not limited to your name, email address, and date of birth.

9.2 Use and Storage of Personal Data: We use and store your personal data in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

9.3 GDPR Compliance: We comply with all relevant provisions of the GDPR.

10. Limitation of Liability

10.1 Losses: We are not liable for any losses or damages resulting from our Services, including but not limited to system errors, game malfunctions, or third-party links.

10.2 System Errors: In the event of a system error, we reserve the right to void all bets and cancel or modify any promotional offer.

10.3 Third-Party Links: We are not responsible for the content or operation of third-party websites linked from our Services.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time, including but not limited to updating our policies on bonuses, responsible gaming tools, and account closure procedures.

11.2 Notification of Changes: We will notify you of any changes to these Terms by publishing an updated version on our website or through a direct communication channel, such as email or in-game notification.